Privacy Policy

Torque ("the app", "we", "us") is a car repair, maintenance and emergency guide operated by Gary Jackson. This policy explains what information the app collects, how it is used, and the choices you have. If you have any questions, email garyj671@outlook.com.

• Account details: your name, email address and password. Passwords are stored only as a secure one-way hash. We never see or store your actual password.
• Vehicle information you add: year, make, model, trim, engine, mileage and nickname.
• Service history you log: service type, date, mileage, cost and notes.
• AI Mechanic conversations: the questions you ask and the answers you receive.
• Saved items: the guides and AI answers you bookmark.
• Security records: a sign-in session cookie, and a count of failed sign-in attempts used to temporarily lock accounts against password guessing.

We do not collect your location, contacts, photos, payment details or device advertising identifiers.

• To provide the app: keep you signed in, show your garage, service schedule, chats and saved items.
• To tailor AI Mechanic answers to the vehicle you've selected.
• To protect accounts from unauthorized access.

We do not sell your information, share it with advertisers, or use it for advertising or tracking across other apps and websites.

When you use the AI Mechanic, your question, the earlier messages in that conversation and your selected vehicle's details are sent to an AI model provider (OpenAI or Anthropic, depending on the model you pick) to generate an answer. Please don't include personal information you don't want shared in your questions.

The app is hosted on Emergent's cloud infrastructure, which stores the app's data on our behalf. These providers process data only to deliver their services to us.

We use a single essential cookie to keep you signed in. It expires after 30 days or when you sign out. We do not use analytics or advertising cookies.

We keep your information for as long as your account exists. When you delete your account, your profile, vehicles, service logs, AI conversations, saved items and sign-in sessions are permanently erased from the app's database right away.

• Access and edit: view and change your vehicles, logs and saved items in the app at any time.
• Delete your account: go to Account (tap your initial in the top-right corner) and choose Delete account. This permanently removes your account and all of its data.
• Questions or requests: email garyj671@outlook.com and we'll respond within 30 days.

Data is sent over encrypted HTTPS connections, passwords are hashed, and each person's data is only available to their own account. No system is perfectly secure, but we take reasonable measures to protect your information.

Torque is not directed at children under 13, and we do not knowingly collect information from them.

Torque's guides and AI answers are for information only. Always check your vehicle's owner's or service manual and consult a qualified mechanic when in doubt. You work on your vehicle at your own risk.

If we change this policy we'll update the date at the top of this page. Significant changes will be highlighted in the app.

Gary Jackson — garyj671@outlook.com